This survey aims at improving the quality of our services. Thank you for ticking the answer corresponding to your opinion.
All responses will be kept confidential and anonymous. Thank you for taking few minutes to answer.
Kind of surgical operation * :
To get information easily about St Isabelle's cares :
To be easily in contact by phone :
Welcome quality :
Given information quality :
Switchboard operator quality :
Comments :
Travel organisation :
Travel comfort :
Accompanying persons quality :
Availability :
Kindliness :
Efficiency :
Comfort :
Cleanliness :
Calm room :
Available services :
Quality (adapted to your tastes) :
Quantity :
Have you got some suggestions to improve the hotel performance ? :
Easy staff identification : (doctors, nurses, medical assistants, hospital workers,...)
Medical information about your treatment :
Information about your cares :
Easy available during your stay :
Quality of your medical cares :
Easy available :
Helpfulness :
Privacy respect :
Pain reduction :
Reassuring welcome :
Kindness :
Post surgery follow up information :
Invoice information :
About their welcome, they were...
Have you got some suggestions to improve the accompanying persons welcome ? :
If a parent or a friend of you needs an orthopaedic surgery (the same as yours), would you advise our clinic?
Yes
No
I don't know
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